Below are some example uses and benefits of fiber optic infrastructure for all forms of communication. Have questions, feedback or ideas to share? Contact us.

VOIP – Voice over IP is a technology that changes the way we make telephone calls on a digital network. Between use of mobile phones and software/technologies that supplement phone services in ways never before available, our idea of “telephone” is evolving. This creates needs both in the bandwidth to fixed devices and the bandwidth to the wireless antennae.
Teleconference – Teleconferencing technology has not stopped expanding as travel has increased in price. Productivity is key. Teleconferences can be used in every aspect of business from sales to development meetings to company meetings. The bandwidth requirements are high and going up as we increase the resolution of the video and add more and more devices to the studio ( e.g. electronic sharing of white boards and other services).
Telepresence – Telepresence is similar to Teleconference except that it uses a set of coordinated screens and electronics per location—often three or more. The coordinate tracking systems allow the movement of people, sound and materials, and even robots on the other side of the “virtual” conference table giving a more realistic experience.
Drawings and Documents – Some companies such as architectural firms, publishers and printers deal with large documents that can take a long time to downloaded need to be version managed and spooled to other devices such as printers. Productivity of the personnel and equipment is dependent upon the speed and accuracy at which these are transferred. Documents are becoming bigger and more complex (e.g. high resolution, color, formatting, embedded objects such as video). The size of a document with embedded video and images could be GBs per page.
Alerts and Events – Analytics without alerts is not very useful. For example, keeping records of every fire alarm and sending it to the fire station every day can be useful, but not nearly as valuable as giving an alert when a problem is discovered. The same can be said of face recognition and sensor-based measurements: wherever we are, we need to know when there’s a problem.
Other Real-Time – Some of the applications that will generate a large increase in networked traffic are real-time operations, such as sensor-based systems. One example is hosted applications that monitor the health of a fleet: from aircraft to power stations, to earth-moving equipment. As the price continues to drop we can expect monitoring to be expanded. Another example is location-based services such as mobile phone applications (status updates, GPS directions, etc.) This is particularly challenging because this use increases greatly the UPLOAD side of the networks and is quite counter to the model developed by the original telecom companies.
Sales/Demos – Brochures and demo products require bandwidth for responsive download—and sometimes upload of user data—of material for sales and marketing.
Webinars – Webinars have now become an integral part of selling and providing customer support. These require high quality, high speed delivery services.
Call centers – Call centers have special needs including extremely complex VOIP—often over several time zones—that allow agents to sign on as they begin their days. The VOIP is needed because agent sign-on for local systems can only incorporate units on the same LAN.
Outsourced IT – For many companies, the IT task as it expands to include everything from laptops to phones to building security to networks to racks of computes, have opted to Outsource the IT function. This creates special issues on the network because the people performing functions will have to have special capability such as remote ability to boot and input in the systems securely. There are everyday businesses like metal fabricators that are using these services today.
Distributed Facilities – As an organization grows, it can be a wise and practical decision to separate some of the people, systems and processes into different facilities or locations. There are programs such as telecommuting, outsourcing, and JIT operations that are not only separated, but may be different companies with different policies on their systems. Often private connections (such as virtual private networks, or VPNs) are desirable. When facilities are required to be connected via public telecom networks, those networks can significantly increase the cost of the operation.
Alternate Site Operations – Some facilities, such as banks or stock markets, cannot wait for a restore. These operations will have a completely redundant operations ready to take over on queue, to provide nonstop operations. Fast access for an efficient switchover is an imperative. There are leaders in these fields that might find San Leandro attractive.
Web Sites – A special case of hosted solutions, some companies offer a simple self-service web site capability (e.g., WordPress.com, Blogger.com). They have most of the requirements listed above—plus specialized monitoring for security, billing, and maintenance.
Private/Community Clouds – Given the rapid expansion of storage and processor capability, operating in the “Cloud” is an obvious trend for companies that provide their software as a service (SaaS) (e.g. Salesforce.com) from their own data centers. Their many thousands of customers communicate with these data centers using a web browser with very little permanent data on the client side. One of the biggest advantages of the cloud is elasticity—the ability to scale to millions of users and processors as needed. For example when Microsoft offers patches to their 850,000,000 customers, their system can scale to allow communication with many countries around the world, while minimizing disruptions on national networks. A community cloud also has an additional advantage: the community can select common policies (e.g. security) that are specific to their needs. For example, patient records fall under HIPPA and have requirements that would be specific to the health care industry.

Back to Uses & Benefits