The Reliability of Fiber
OSIsoft is a global company that develops and supports software used to capture, process, analyze, and store any form of real-time data. Developing these products requires significant bandwidth.

A BRIEF HISTORY
OSIsoft provides software to connect data, operations, and people for digital transformation
OSIsoft needed fast and reliable internet with diverse fiber paths to suceed as a tech company in San Leandro. They were used to dealing with expensive and unreliable internet with frustrating support.



The PI System
OSIsoft delivers the PI System, the industry standard in enterprise infrastructure, for management of real-time data and events. This system demands much bandwidth in its continual updating and improvement.
Having needed much more bandwidth to engage in everyday business activity, OSIsoft decided to lease dark fiber and activate internet services of 30 Gbps with a wireless fail-over option.
A few things OSIsoft has now with fiber
OSIsoft created high-demand data collection software for industry use with teams built around product support and software development. With innovative fiber-optic internet, OSIsoft can now rely on their internet as a trusted tool in their ongoing success.
99.999% INTERNET UPTIME
With two physical fiber routes in and out of the building providing diversity, along with wireless backup, OSIsoft is able to maintain a >99.999% internet uptime.
FASTER CLOUD
Using Office 365 applications as the primary stoage means to all of our documents requires an enormous amount of computing power.
GLOBAL MEETINGS
We use Skype For Bussiness as the backbone of our communications strategy between over 35 worldwide office locations.
PRODUCT DEVELOPMENT
Teams of software developers work together between offices worldwide to ensure a updated and well-build products.
Fiber provides the foundation on which business happens.
Being a business at the San Leandro Tech Campus (SLTC), OSIsoft received fiber lease with Lit San Leandro back in 2017. Since then, the company has added a second fiber route of of the building because downtime severely affects their business as well as a wireless back-up package. This gives them even further reliability to know that when business is open, everyone will be working.
Feature OSIsoft Uses
Lit San Leandro offers many services. Even though OSIsoft uses many different services of ours, here are the main services they chose to use.
DIVERSE FIBER PATH
A second fiber cable runs from OSIsoft’s building out to E14th St. This path travels the opposite direction as their main fiber line, giving a wide safety net for ensuring internet uptime.
FIBER LEASE
A dedicated fiber cable runs from OSIsoft’s building to Lit San Leandro’s. Because of the sturdiness of fiber, a cut is the only viable possibility for downtime.
WIRELESS BACKUP
A wireless fail-over option is used in the extremely low likelihood that both the primary and secondary fiber routes are cut. This shows how critical internet connectivity is for OSIsoft.

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Other Customer Stories
Read some of our other customer use cases to see how businesses in San Leandro are taking advantage of our fiber network to improve their success and the city’s economic development.